Policies

Booking Policies

To book an appointment, a card is required to be stored on file, we understand some people are not comfortable with this, a bank transfer or cash deposit will be required instead to confirm your appointment.

This amount will be deducted off your appointment however to secure your next appointment a deposit will be required again.

A deposit confirms your appointment, without it your appointment may be cancelled deposit your appointment may be cancelled.

Rescheduling & Cancellation Policies

Deposits are non-refundable, if you reschedule your appointment with 48 hours notice your deposit will be transferred over to your future booking. If you cancel or reschedule with less than 24 hours notice your deposit will be forfeited.

If you cancel or reschedule your appointment on the day your full appointment fee will be charged, no exceptions. If you are a no show to your appointment you will be charged the full appointment amount.

If you are running late or need to reschedule on the day please contact The Studio on the Salon phone number not social media as each person does not have access or their personal phone number.

If you need to reschedule or cancel with the 48 hours notice please contact The Studio via the phone or social media not the individual therapist on their personal phone.

By paying your deposit you are agreeing to these terms.